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CYBG plc Primary Data Centre

By 1st September 2017Case Studies, Technology

CYBG plc is the holding company that owns Clydesdale and Yorkshire Banks in the UK. Collectively, its retail and commercial divisions now serve over 2.8 million UK customers via their branch, telephone and online networks.  Arthur McKay is extremely proud of the trusted partner relationship it has developed with CYBG plc (formerly owned by National Australia Bank) over the last six years that is has been looking after this major banking group’s business critical operations, served by this Tier-3 data centre.



Carrying out data centre work in a live environment is always challenging, but when you are dealing with a listed UK bank, with £32 billion of customer loans and 2.8 million customers, the stakes are heightened somewhat! Business continuity of critical power supplies was crucial to this project and so we needed to avoid outages as, otherwise, the commercial downside could be massive.




As Principal Contractor, Arthur McKay was responsible for ensuring that the data centre remained fully operational, 24/7, throughout the PDU replacement programme. This is when Arthur McKay takes the lead, having one of the most experienced data centre teams in the industry. At Arthur McKay,  our depth of specialist knowledge and expertise allowed our electrical engineers to plan and project manage the works meticulously, in conjunction with Cushman & Wakefield, to ensure business continuity throughout every phase. Every relevant project risk had to be considered before implementing our robust, phased project plan in conjunction with the client’s IT engineers so that every step was carried out to their 100% satisfaction.


“Replacing a data centre PDU is a significant and risky undertaking. To replace so many through the last 3 years in our primary data centre without any disruption to services is a major achievement. Sometimes when projects go well, they go unnoticed. I’d just like to acknowledge the professionalism and continued high standard of work throughout. Please pass on my thanks to everyone involved for their contribution.”

Denis Blackwood, Head of Procurement & IT


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